Contacts for Academic Challenges

Writing Resource Center

• Difficulty in following the writing standards that Nexford professors expect learners to follow, including citation style and formatting
• Struggle with revising an assignment to apply the critical feedback you received from your professor
• Trouble in developing your English writing skills and applying them in your course work

Professor

• Problem with understanding content (a concept, a reading, or an assignment)
• Issue with accessing course materials and other academic resources
• Missing a deadline due to some personal affair and/or other extenuating reasons
• Failed assignment that you wish to retake

Success Advisors

• Difficulty adjusting to online learning and navigating the Nexford Learning Environment
• Issues coping with self-regulated learning
• Problems managing your time for your personal life, studies, and work
• Trouble understanding academic policies and learner conduct policies

Virtual Advisors

The Virtual Advisor is a self-service helpdesk accessible by select the "Ask NXU" icon found on every screen in Canvas. Type in any key word related to your query to find answers to questions related to any part of your academic journey (university policies, academic records, tuition, support, technology, and others).

Librarians

Finding academic resources in LIRN

Registrar's Office

Acquiring learner records, transcripts, certificates, and diplomas

Billing Office

Inquiring about tuition fee and/or payment-related concerns