You can submit all your support requests directly through the portal by selecting and completing one of the available forms based on your specific need. To get started, click the "Request Support" button, and you’ll be directed to the appropriate forms page.
There are three types of request forms available:
Make an Academic Request: Use this form for academic-related needs such as requesting a course extension, a Leave of Absence (LOA), course withdrawal, or an increase in course load. Select the appropriate request type and complete all required fields.
Report an Issue: Use this form to report technical or service-related issues across our categories. Choose the relevant issue type and provide detailed information so our team can review and address your issue appropriately.
Ask a Question: Use this form to submit general inquiries. Simply choose the question category, type your inquiry, and it will be assigned to the concerned team.
You can always track the progress and status of your requests by visiting the "View All Tickets" section. For more details, please refer to this article: How to log in to the Support Hub and view all my open tickets?.
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